Communication to a busy team of volunteers is always challenging. I always recommend that you have many layers of communication. By that I mean, some people read email, some read a postcard, some remember what you say in a meeting.
The other thing to remember is that people usually only remember one thing at a time and they usually need to hear it more than once.
So if it were me, I would talk to all of my coaches and captains and any other key leaders from other departments, one on one and make sure they understand the purpose.
I would then write up a short card, have it laid out simply and clearly, and communicate the purpose of the leadership room. As you design this piece, think of it as a piece you will use long term to communicate to new leaders.
When you write the card to your volunteers, I would ask them to do something specific that addresses an issue that you're having. For instance, "Please take advantage of this room for your child and let them hang out with us while you attend the service." or "Please do not check any children into this room, unless their parents volunteer in our ministry."
I would then ask your coaches, captains, and other key leaders to hand them out on Sunday morning and personally explain the purpose of the leadership room to your volunteers.
If you happen to have a meeting with all of your volunteers, I would use that opportunity to briefly talk about it as well.
That week I would follow-up with an email to all of your leaders thanking them and asking if there were any questions you can answer.
I think the last layer of communication will be one on one, addressing questions and issues as they arise. Once everyone hears the purpose of the leadership room from you, I hope you won't have too much of that!
From here on out, I would explain the purpose of the Leadership Room at every new volunteer orientation and I would use those cards to give to new volunteers when they start serving as a reminder.
Recent Comments